Support & Help Center

Welcome to our Couple Band Interaction App! If you encounter any issues while using the app, please check the following FAQs or contact our technical support team.

Frequently Asked Questions (FAQs)

• How do I connect the wristband?
  • Turn on Bluetooth on your phone.
  • Tap the "Connect Wristband" button in the app.
  • Select your wristband device to pair.
• Why is location permission required?
  • To ensure stable and accurate Bluetooth connectivity, we need access to your location information.
• How do I send Morse code messages?
  • Enter the message you want to send on the app¡¯s main screen.
  • Tap the "Send" button, and the message will be delivered to your partner via wristband vibrations.
• How do I update my personal information?
  • Go to the "Settings" page.
  • Tap "Personal Information" to edit and update your details.
• How do I contact technical support?
  • Email us at chen48001@outlook.com.
  • Or submit your issue via the "Help & Feedback" feature in the app.

Contact Us

If your question is not answered in the FAQs, please contact our technical support team using the following methods:

• Email: chen48001@outlook.com
• Live Chat: Use the "Help & Feedback" feature in the app.

Privacy Policy

Thank you for using our Couple Band Interaction App. We value your privacy and are committed to protecting your personal information. Please read this Privacy Policy carefully to understand how we collect, use, and safeguard your information.

1. Information We Collect

We may collect the following information:

• Personal Information: Including your name, age, gender, email address, etc.
• Device Information: Including Bluetooth connection status, location data, etc.
• Usage Data: Including app usage statistics, connection logs, etc.

2. How We Use Your Information

The information we collect is used for the following purposes:

• Providing and Improving Services: Ensuring stable Bluetooth connectivity and optimizing user experience.
• User Support: Handling user feedback and technical support requests.
• Communication: Sending app updates, notifications, and marketing messages (if you opt-in).

3. Information Sharing

We do not sell, trade, or transfer your personal information to third parties, except in the following cases:

• Legal Requirements: Disclosing information as required by law, regulations, or government requests.
• Service Providers: Collaborating with third-party service providers to deliver and improve our services.

4. Information Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure.

5. Your Rights

You have the right to access, correct, or delete your personal information. You can exercise these rights by:

• Updating your personal information in the "Settings" section of the app.
• Emailing chen48001@outlook.com to request the deletion of your account and data.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be notified to you via the app or email.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Email: chen48001@outlook.com